Artificial Intelligence

AI that fits your business. Not the other way around.

We help SMEs assess their AI readiness, define real use cases, select the right tools, and implement them in a way that sticks, modular, safe, and built to scale.
Why Now, Why kumai
AI is no longer just a trend, it’s the new standard. But most SMEs aren’t ready. They don’t need a PhD team, they need clarity, structure, and a trusted partner who speaks their language.

That’s where kumai comes in. We make AI approachable, practical, and directly connected to your business goals, starting small, scaling smart.
Our AI Services – A Structured Journey
01
AI Readiness Assessment
Map your current state: data, tools, culture, governance, risk.
Key Actions:
• Stakeholder interviews
• Gap & maturity analysis
• Actionable readiness scorecard
• Risk & compliance check (AI Act, GDPR)
02
Strategy & Roadmap Creation
Define where AI makes sense and how to approach it.
Key Actions:
• Use case generation (business-driven)
• Prioritization (ROI vs effort)
• Short/mid/long-term roadmap
• Risk & ethics considerations
03
AI Implementation
From pilots to full-scale rollout, we coordinate delivery with our expert network.
Key Actions:
• Evaluate off-the-shelf vs custom
• Select best-fit tools/vendors
• Scope & run pilots (POCs)
• Integrate into processes
• Train users, support post-launch
04
Innovation Through AI
Take AI beyond efficiency and into business model innovation.
Key Actions:
• GenAI content automation
• AI-powered assistants
• Internal no-code tool creation
• Agentic workflows
• New product/service concepts
GenAI Use

Workshops & Best Practices
Deliver hands-on training in prompt engineering and practical applications.

GenAI integration

Content Generation & Automation
Leverage GenAI to streamline customer engagement, marketing, and internal processes.

Brand & Compliance Guidelines
Ensure outputs align with company standards and data privacy regulations.

Off-the-ShelfAI Implementation

Evaluate existing AI solutions for integration complexity and ROI.

Vendor Landscape Assessment
‍Carefully select platforms and partners using structured evaluation matrices.
‍
Pilot Scoping & Success Criteria
Initiate focused pilot projects to validate solution fit.
‍
Integration & Tool Selection
‍Seamlessly incorporate off-the-shelf tools into existing workflows and operational frameworks

Agentic AI Implementation

Agent-Based Workflows
Automate complex decision-making with multi-agent systems.

System Integration & OrchestrationConnect agentic
AI with existing processes for seamless collaboration.

Governance & Fail-Safes
‍Deploy ethical AI frameworks and establish fallback mechanisms for risk management.

Machine Learning

Advanced Modeling & Analytics
Develop predictive, prescriptive, or anomaly detection models tailored to business needs.

MLOps & Deployment Establish lean CI/CD pipelines to enable continuous model improvement and monitoring.

Model Interpretability & Bias Detection
Implement measures for ethical, transparent AI

Business Model Innovation through AI

Business Model Canvas & Co-Creation
Identify new revenue streams or AI-enhanced services.

Lean Startup & Prototype Testing
Rapidly validate innovative ideas and iterate based on real-world feedback.

AI-Enhanced Value Proposition
Redefine offerings and achieve sustainable differentiation

Internal tool development

No Code software development for your business need, leveraging your internal tool with AI.

AI-maturity level

Investment/Risk/Innovation potential

GenAI Use
GenAI integration
Off-the-ShelfAI Implementation
Agentic AI Implementation
“Basic” Machine Learning
Business Model Innovation through AI
Internal tool development
AI isn’t magic. It’s systems, people, and decisions
Prompt Engineering
We teach your team how to talk to GenAI
Tool Orchestration
We connect tools, APIs, and workflows
Governance & Ethics
AI Act, fallback mechanisms, bias checks
Agentic Systems
Automate decisions across steps, not just tasks
01
02
Real-World Examples
AI-Powered Customer Support
Let intelligent chatbots take over standard inquiries—FAQs, appointment scheduling, product information, so your human team can focus on complex cases.
Example: A 50-person insurance broker reduced call volume by 45% using an AI assistant integrated into their website and WhatsApp channel.
Impact: Reduces average handling time by ~37%, automates up to 80% of tier-one support tasks.
Learn More
Agentic AI & Workflow Automation
Go beyond single-task automation. Agentic AI can perform full workflows: summarizing an email, updating your CRM, creating a follow-up task—all autonomously.
Example: A legal SME uses agentic workflows to process client onboarding: from intake form to email draft to folder creation.
Impact: Cuts admin time by 30%, improves accuracy, and boosts compliance.
Learn More
Custom GPTs on Your Data
Deploy a private AI assistant trained on your internal docs: contracts, product manuals, company policies. Using RAG, it pulls trusted content from your sources only.
Example: A B2B distributor implemented a custom GPT that answers product-specific questions for its sales team—based on PDFs, past quotes, and tech specs.
Impact: Speeds up info retrieval, reduces dependence on key individuals, and keeps internal knowledge accessible.
Learn More
Voice-to-Text Transcription
Transform calls, meetings, or on-site voice memos into searchable transcripts, integrated directly into your CRM or shared folders.
Example: A construction firm now records project meetings and gets auto-transcripts with action points sent to the team.
Impact: Boosts clarity, saves meeting follow-up time, improves documentation across departments.
Learn More
Generative Content Creation
Use AI to write newsletters, sales emails, LinkedIn posts, or knowledge base articles in your tone of voice—fast and flexible.
Example: A tech services SME uses GenAI to write support articles and onboarding messages, cutting content production time by 60%.
Impact: Reduces repetitive writing tasks, ensures consistency, and allows more content to be produced with the same resources.
Learn More
AI for Ideation & Brainstorming
AI can act as a creative partner—suggesting product features, campaign angles, process optimizations, or even workshop agendas.
Learn More
Contract Parsing & Document AI
Automatically read, extract, and classify key elements from legal, HR, or finance documents. No more Ctrl+F in a 30-page PDF.
Example: An HR firm uses document AI to extract employment terms, salary bands, and notice periods from legacy files.
Impact: Saves dozens of hours per month, reduces errors, and enables faster cross-team collaboration.
Learn More
Business Innovation with AI
Use AI not just to improve operations—but to rethink what you offer. From AI-enhanced services to entirely new revenue models.
Example: A regional accounting firm built a subscription-based "AI finance assistant" for its SME clients. Using a custom GPT trained on local tax law and client FAQs, it answers common questions 24/7, generates document templates, and flags missing data before filings.
Impact: Opened a new digital service line, Improved client satisfaction and retention, Reduced support calls by 40%, Created monthly recurring revenue without increasing headcount
Learn More
AI-Powered Customer Support
Let intelligent chatbots take over standard inquiries—FAQs, appointment scheduling, product information, so your human team can focus on complex cases.
‍
Example: A 50-person insurance broker reduced call volume by 45% using an AI assistant integrated into their website and WhatsApp channel.
‍
Impact: Reduces average handling time by ~37%, automates up to 80% of tier-one support tasks.
Learn More
Agentic AI & Workflow Automation
Go beyond single-task automation. Agentic AI can perform full workflows: summarizing an email, updating your CRM, creating a follow-up task—all autonomously.
‍
Example: A legal SME uses agentic workflows to process client onboarding: from intake form to email draft to folder creation.

Impact: Cuts admin time by 30%, improves accuracy, and boosts compliance.
Learn More
Custom GPTs on Your Data
Deploy a private AI assistant trained on your internal docs: contracts, product manuals, company policies. Using RAG, it pulls trusted content from your sources only.
‍
Example: A B2B distributor implemented a custom GPT that answers product-specific questions for its sales team—based on PDFs, past quotes, and tech specs.

Impact: Speeds up info retrieval, reduces dependence on key individuals, and keeps internal knowledge accessible.
Learn More
Voice-to-Text Transcription
Transform calls, meetings, or on-site voice memos into searchable transcripts, integrated directly into your CRM or shared folders.
‍
Example: A construction firm now records project meetings and gets auto-transcripts with action points sent to the team.
‍
Impact: Boosts clarity, saves meeting follow-up time, improves documentation across departments.
Learn More
Generative Content Creation
Use AI to write newsletters, sales emails, LinkedIn posts, or knowledge base articles in your tone of voice—fast and flexible.
‍
Example: A tech services SME uses GenAI to write support articles and onboarding messages, cutting content production time by 60%.
‍
Impact: Reduces repetitive writing tasks, ensures consistency, and allows more content to be produced with the same resources.
Learn More
AI for Ideation & Brainstorming
AI can act as a creative partner—suggesting product features, campaign angles, process optimizations, or even workshop agendas.

Example: A marketing agency uses AI to generate headline variants, audience personas, and strategy frameworks for client pitches.

Impact: Speeds up early-stage thinking, challenges internal biases, and increases output quality in less time.workshop agendas.
Learn More
Contract Parsing & Document AI
Automatically read, extract, and classify key elements from legal, HR, or finance documents. No more Ctrl+F in a 30-page PDF.
‍
Example: An HR firm uses document AI to extract employment terms, salary bands, and notice periods from legacy files.
‍
Impact: Saves dozens of hours per month, reduces errors, and enables faster cross-team collaboration.
Learn More
Business Innovation with AI
Use AI not just to improve operations—but to rethink what you offer. From AI-enhanced services to entirely new revenue models.
‍
Example: A regional accounting firm built a subscription-based "AI finance assistant" for its SME clients. Using a custom GPT trained on local tax law and client FAQs, it answers common questions 24/7, generates document templates, and flags missing data before filings.
‍
Impact: Opened a new digital service line, Improved client satisfaction and retention, Reduced support calls by 40%, Created monthly recurring revenue without increasing headcount
Learn More
AI-Powered Customer Support
Let intelligent chatbots take over standard inquiries—FAQs, appointment scheduling, product information, so your human team can focus on complex cases.
‍
Example: A 50-person insurance broker reduced call volume by 45% using an AI assistant integrated into their website and WhatsApp channel.
‍
Impact: Reduces average handling time by ~37%, automates up to 80% of tier-one support tasks.
Learn More
Agentic AI & Workflow Automation
Go beyond single-task automation. Agentic AI can perform full workflows: summarizing an email, updating your CRM, creating a follow-up task—all autonomously.
‍
Example: A legal SME uses agentic workflows to process client onboarding: from intake form to email draft to folder creation.

Impact: Cuts admin time by 30%, improves accuracy, and boosts compliance.
Learn More
Custom GPTs on Your Data
Deploy a private AI assistant trained on your internal docs: contracts, product manuals, company policies. Using RAG, it pulls trusted content from your sources only.
‍
Example: A B2B distributor implemented a custom GPT that answers product-specific questions for its sales team—based on PDFs, past quotes, and tech specs.

Impact: Speeds up info retrieval, reduces dependence on key individuals, and keeps internal knowledge accessible.
Learn More
Voice-to-Text Transcription
Transform calls, meetings, or on-site voice memos into searchable transcripts, integrated directly into your CRM or shared folders.
‍
Example: A construction firm now records project meetings and gets auto-transcripts with action points sent to the team.
‍
Impact: Boosts clarity, saves meeting follow-up time, improves documentation across departments.
Learn More
Generative Content Creation
Use AI to write newsletters, sales emails, LinkedIn posts, or knowledge base articles in your tone of voice—fast and flexible.
‍
Example: A tech services SME uses GenAI to write support articles and onboarding messages, cutting content production time by 60%.
‍
Impact: Reduces repetitive writing tasks, ensures consistency, and allows more content to be produced with the same resources.
Learn More
AI for Ideation & Brainstorming
AI can act as a creative partner—suggesting product features, campaign angles, process optimizations, or even workshop agendas.

Example: A marketing agency uses AI to generate headline variants, audience personas, and strategy frameworks for client pitches.

Impact: Speeds up early-stage thinking, challenges internal biases, and increases output quality in less time.workshop agendas.
Learn More
Contract Parsing & Document AI
Automatically read, extract, and classify key elements from legal, HR, or finance documents. No more Ctrl+F in a 30-page PDF.
‍
Example: An HR firm uses document AI to extract employment terms, salary bands, and notice periods from legacy files.
‍
Impact: Saves dozens of hours per month, reduces errors, and enables faster cross-team collaboration.
Learn More
Business Innovation with AI
Use AI not just to improve operations—but to rethink what you offer. From AI-enhanced services to entirely new revenue models.
‍
Example: A regional accounting firm built a subscription-based "AI finance assistant" for its SME clients. Using a custom GPT trained on local tax law and client FAQs, it answers common questions 24/7, generates document templates, and flags missing data before filings.
‍
Impact: Opened a new digital service line, Improved client satisfaction and retention, Reduced support calls by 40%, Created monthly recurring revenue without increasing headcount
Learn More
AI-Powered Customer Support
Let intelligent chatbots take over standard inquiries—FAQs, appointment scheduling, product information, so your human team can focus on complex cases.
‍
Example: A 50-person insurance broker reduced call volume by 45% using an AI assistant integrated into their website and WhatsApp channel.
‍
Impact: Reduces average handling time by ~37%, automates up to 80% of tier-one support tasks.
Learn More
Agentic AI & Workflow Automation
Go beyond single-task automation. Agentic AI can perform full workflows: summarizing an email, updating your CRM, creating a follow-up task—all autonomously.
‍
Example: A legal SME uses agentic workflows to process client onboarding: from intake form to email draft to folder creation.
‍
Impact: Cuts admin time by 30%, improves accuracy, and boosts compliance.
Learn More
Custom GPTs on Your Data
Deploy a private AI assistant trained on your internal docs: contracts, product manuals, company policies. Using RAG, it pulls trusted content from your sources only.
‍
Example: A B2B distributor implemented a custom GPT that answers product-specific questions for its sales team—based on PDFs, past quotes, and tech specs.
‍
Impact: Speeds up info retrieval, reduces dependence on key individuals, and keeps internal knowledge accessible.
Learn More
Voice-to-Text Transcription
Transform calls, meetings, or on-site voice memos into searchable transcripts, integrated directly into your CRM or shared folders.
‍
Example: A construction firm now records project meetings and gets auto-transcripts with action points sent to the team.
‍
Impact: Boosts clarity, saves meeting follow-up time, improves documentation across departments.
Learn More
Generative Content Creation
Use AI to write newsletters, sales emails, LinkedIn posts, or knowledge base articles in your tone of voice—fast and flexible.
‍
Example: A tech services SME uses GenAI to write support articles and onboarding messages, cutting content production time by 60%.

Impact: Reduces repetitive writing tasks, ensures consistency, and allows more content to be produced with the same resources.
Learn More
AI for Ideation & Brainstorming
AI can act as a creative partner—suggesting product features, campaign angles, process optimizations, or even workshop agendas.
‍
Example: A marketing agency uses AI to generate headline variants, audience personas, and strategy frameworks for client pitches.
‍
Impact: Speeds up early-stage thinking, challenges internal biases, and increases output quality in less time.
Learn More
Contract Parsing & Document AI
Automatically read, extract, and classify key elements from legal, HR, or finance documents. No more Ctrl+F in a 30-page PDF.
Example: An HR firm uses document AI to extract employment terms, salary bands, and notice periods from legacy files.
Impact: Saves dozens of hours per month, reduces errors, and enables faster cross-team collaboration.
Learn More
Business Innovation with AI
Use AI not just to improve operations—but to rethink what you offer. From AI-enhanced services to entirely new revenue models.
‍
Example: A regional accounting firm built a subscription-based "AI finance assistant" for its SME clients. Using a custom GPT trained on local tax law and client FAQs, it answers common questions 24/7, generates document templates, and flags missing data before filings.
‍
Impact: Opened a new digital service line, Improved client satisfaction and retention, Reduced support calls by 40%, Created monthly recurring revenue without increasing headcount
Learn More
AI-Powered Customer Support
Let intelligent chatbots take over standard inquiries—FAQs, appointment scheduling, product information, so your human team can focus on complex cases.
‍
Example: A 50-person insurance broker reduced call volume by 45% using an AI assistant integrated into their website and WhatsApp channel.

Impact: Reduces average handling time by ~37%, automates up to 80% of tier-one support tasks.
Learn More
Agentic AI & Workflow Automation
Go beyond single-task automation. Agentic AI can perform full workflows: summarizing an email, updating your CRM, creating a follow-up task—all autonomously.
‍
Example: A legal SME uses agentic workflows to process client onboarding: from intake form to email draft to folder creation.

Impact: Cuts admin time by 30%, improves accuracy, and boosts compliance.
Learn More
Custom GPTs on Your Data
Deploy a private AI assistant trained on your internal docs: contracts, product manuals, company policies. Using RAG, it pulls trusted content from your sources only.
‍
Example: A B2B distributor implemented a custom GPT that answers product-specific questions for its sales team—based on PDFs, past quotes, and tech specs.

Impact: Speeds up info retrieval, reduces dependence on key individuals, and keeps internal knowledge accessible.
Learn More
Voice-to-Text Transcription
Transform calls, meetings, or on-site voice memos into searchable transcripts, integrated directly into your CRM or shared folders.
‍
Example: A construction firm now records project meetings and gets auto-transcripts with action points sent to the team.

Impact: Boosts clarity, saves meeting follow-up time, improves documentation across departments.
Learn More
Generative Content Creation
Use AI to write newsletters, sales emails, LinkedIn posts, or knowledge base articles in your tone of voice—fast and flexible.
‍
Example: A tech services SME uses GenAI to write support articles and onboarding messages, cutting content production time by 60%.

Impact: Reduces repetitive writing tasks, ensures consistency, and allows more content to be produced with the same resources.
Learn More
AI for Ideation & Brainstorming
AI can act as a creative partner—suggesting product features, campaign angles, process optimizations, or even workshop agendas.
‍
Example: A marketing agency uses AI to generate headline variants, audience personas, and strategy frameworks for client pitches.

Impact: Speeds up early-stage thinking, challenges internal biases, and increases output quality in less time.
Learn More
Contract Parsing & Document AI
Automatically read, extract, and classify key elements from legal, HR, or finance documents. No more Ctrl+F in a 30-page PDF.
‍
Example: An HR firm uses document AI to extract employment terms, salary bands, and notice periods from legacy files.

Impact: Saves dozens of hours per month, reduces errors, and enables faster cross-team collaboration.
Learn More
Business Innovation with AI
Use AI not just to improve operations—but to rethink what you offer. From AI-enhanced services to entirely new revenue models.
‍
Example: A regional accounting firm built a subscription-based "AI finance assistant" for its SME clients. Using a custom GPT trained on local tax law and client FAQs, it answers common questions 24/7, generates document templates, and flags missing data before filings.

Impact: Opened a new digital service line, Improved client satisfaction and retention, Reduced support calls by 40%, Created monthly recurring revenue without increasing headcount
Learn More

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