Manufacturing & Machine Engineering

A clearer view of your business. Better connected operations.

We help manufacturers and engineering businesses connect the information, systems and people behind their operations. From group reporting and process improvement to custom applications and AI, we work alongside your teams to turn business priorities into practical solutions.

Blue sculptural illustration for Manufacturing & Machine Engineering

Your priorities. Our contribution.

From leadership and finance to engineering, production, sales and service: we connect business understanding with the data and technology needed to move work forward.

CEO & leadership advisory

Modernisation, growth and day-to-day delivery compete for attention. It is difficult to see which changes will make a useful difference.

How kumai helps
  • Strategic sparring
  • Business analysis
  • Assessment of opportunities and assumptions
  • A practical roadmap
  • Priorities translated into work your teams can deliver

Data, BI & business performance

Sites and subsidiaries report differently. Teams spend time collecting figures and explaining discrepancies before they can discuss performance.

How kumai helps
  • Shared KPI definitions
  • Structured data capture
  • Reporting across the business
  • Management views linked to underlying data
  • Clear ownership and reporting responsibilities

Software, integration & AI

ERP systems, engineering information and local tools do not always connect. Important work still happens in spreadsheets and email.

How kumai helps
  • Applications around existing systems
  • Integrations and reporting workflows
  • Internal knowledge tools
  • Assessment of AI for document analysis and information retrieval
  • Assessment of AI support for routine work

Processes, operations & controls

Handover gaps between departments create rework. Approvals, exceptions and outstanding information are difficult to track.

How kumai helps
  • Process mapping
  • Clearer responsibilities
  • Targeted automation
  • Visibility of progress and exceptions
  • Improved workflows where friction keeps recurring

Client relationships & growth

Customer history, technical requirements and service information sit in different places, making preparation and follow-up difficult.

How kumai helps
  • Connected customer and service views
  • CRM improvements
  • AI-assisted preparation
  • Relevant information for sales and service teams
  • Coordination of next steps

Implementation & team enablement

Priorities are agreed, but internal teams have limited time to translate requirements, build solutions and introduce new ways of working.

How kumai helps
  • Hands-on delivery alongside business and IT
  • Prototypes
  • Implementation support
  • Practical training
  • Knowledge and code transfer to the people running the solution

What this can look like in practice.

Start with a specific business need, then connect the data, processes and applications required to address it.

Group reporting & management cockpits

Create one agreed reporting foundation, with views suited to group leadership, local management and the people responsible for submitting data.

Application Focus
Group leadership Consolidated performance, trends and exceptions across entities, using shared definitions.
Local management Relevant indicators for each site or business unit, with comparisons and drill-down into the underlying figures.
Reporting teams Structured submissions, validation, reporting periods and refresh workflows that reduce repeated manual consolidation.
Operational visibility & process improvement

Understand where work slows down before introducing another tool. We map the current process with the people who use it and identify changes that can be tested in practice.

Application Focus
Cross-team handovers Clear inputs, responsibilities and next steps between sales, engineering, production and service.
Exception reporting Views of overdue work, missing information and recurring issues, linked to responsible teams.
Improvement tracking Agreed measures to assess whether changes reduce rework and improve the flow of work.
Applications around your core systems

Extend the systems you already use where standard functions leave a gap. We translate business requirements into focused applications and dependable data connections.

Application Focus
Data capture Practical forms and applications for information that currently arrives through files or email.
System integration Connect ERP, reporting, CRM and other business tools through suitable interfaces.
Workflow support Approvals, status tracking and notifications with clear access and ownership.
Technical knowledge & service support

Help people find the right product, process or service information without relying on a small number of experienced colleagues.

Application Focus
Knowledge access Search across approved manuals, procedures and service documentation, with references to the source.
Document analysis Compare specifications or summarise technical material for review by the responsible specialists.
Service preparation Bring customer context, previous issues and relevant product information together before a service interaction.
AI opportunities & practical pilots

Separate useful opportunities from ideas that are not ready. We assess the business need, available data and integration effort before building a focused proof of concept.

Application Focus
Opportunity assessment Prioritise use cases with operational teams and identify data or process prerequisites.
Prototype Test a bounded workflow using representative information and agreed success criteria.
Delivery plan Establish ownership, integration requirements and the steps needed to move into everyday use.

Working alongside you.

We work across management, finance, operations and IT, translating business needs into requirements that teams can implement together. Our AI-assisted research, analysis and development help us explore options and build early versions quickly, while your specialists validate the work against operational reality.

Security and access requirements shape the solution from the start. Development can take place in your own or an agreed environment, including Azure in Switzerland or another chosen geography where the required services are available.

We can add capacity for a defined phase or support delivery over time. Agreed code, documentation, practical training and knowledge transfer help your people operate and develop the solution further.

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